Before the British Investment Commission can consider your dispute, you need to have complained to the financial services provider and given it an opportunity to resolve your dispute. In most cases, it has 14 days to respond.
Please attach copies of all documents you have that relate to your dispute. If your financial services provider has written to you about your dispute,
please ensure that you provide a copy of its response.
Personal ID documents: passports, driver’s licenses or other forms of personal identification
Financial documents: bank statements, debit/credit card details
Login information: usernames or passwords for trading, banking or other accounts
