Dispute Resolution Form

Before the British Investment Commission can consider your dispute, you need to have complained to the financial services provider and given it an opportunity to resolve your dispute. In most cases, it has 14 days to respond.

Supporting documents

Please attach copies of all documents you have that relate to your dispute. If your financial services provider has written to you about your dispute,
please ensure that you provide a copy of its response.

Please do not submit the following information:

  • Personal ID documents: passports, driver’s licenses or other forms of personal identification

  • Financial documents: bank statements, debit/credit card details

  • Login information: usernames or passwords for trading, banking or other accounts

 
PLEASE NOTE: BRITISH INVESTMENT COMMISSION REPRESENTATIVES WILL NEVER ASK YOU FOR YOUR PERSONAL OR FINANCIAL DETAILS IN THE PROCESS OF HANDING CLIENT DISPUTES